Microsoft Dynamics CRM Online is simple-to-navigate software
if you have used any other Microsoft products such as Microsoft Office, etc.
The appropriate ribbon interface offers a regular user experience as you
navigate all through the system, presenting the commands that you require for
each segment of the CRM. The panel to the lower-left corner in the navigation
column comprises of your advanced fields: Workplace, Sales, Marketing, Service,
Settings, and Resource Center.
A number of powerful reporting tools are being offered by
this Microsoft solution after the Microsoft Dynamics CRM Development. Choose
from a huge catalog of prebuilt reports, break data into smaller parts or
examine it in Excel pivot tables, and generate custom reports by means of SQL
Server Reporting Service (SSRS) or the report wizard. Dashboards of this solution
provide you the ability to slice and dice data, do changes in the design, and
get in-line data visualization, letting the users the power to visualize the
data by means of graphs and charts.
You have the option to develop an interactive script for a business
process and you will be guided through all the stages of the process by a
wizard-like interface that will turn up. Due to this reason, the business
enterprise delivers enhanced experience to its customers. Similar to the
support that is delivered by the BizTalk resources, Dynamics CRM with its sound online support helps the users who
can see what’s new with the solution, popular searches, quick-start guides, a
knowledge base, forums, training videos, blogs and FAQs. You can also track the
changes in the data by using the feature of Auditing. In addition, several
detection rules can be created in this product for effective management of the
data. Easy accessibility form Outlook adds to the benefits of this CRM
solution.
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